Firstly, please ensure that you are using the address your card is registered to in "Your Details". You will be asked further along for the address you wish the voucher to be posted to. If it still fails, please contact the Food Drink Devon business you are purchasing from so they can assist you.
Gift Vouchers can be emailed free of charge. Can be mailed 1st class in an A5 branded envelope £5.45 Can be mailed 1st class in a gift voucher box £8.45
Your voucher will arrive by email as a PDF attachment. Please open the PDF attachment and print. The quality of the print finish will be determined by the print specification of your printer.
A VAT receipt will be issued as part of your confirmation of order.
Yes please do contact us, we can amend or re-issue a voucher
Vouchers can be retrieved from the system and re-issued, but please do contact us as this is solely at the discretion of the business.
Unfortunately vouchers cannot be extended or refunded,
Unfortunately each voucher has a unique identity code that can only be used for one transaction.
Please contact the Food Drink Devon business you purchased your voucher from in order to redeem your voucher.
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